An important health and safety notice

Healing is facilitated with proper use of meditation and healing, not excessive use. Please note that your meditation practice is personal. What is appropriate for you may differ for another. You can have too much just as easily as too little. Listen to your intuition and your body and choose what feels right for you. My work is not intended to be a substitute for medical care when needed. If you are dealing with any sort of physical, mental or emotional disorder, are undergoing psychiatric treatment or taking medication, experience seizures or have any neurological or neuro-respiratory disease, its advised that you consult with your physician or therapist and utilise meditations under their professional supervision. I disclaim any responsibility for improper use of this healing work. Please take good care of yourself! Blessings for your pratice.

Once you have purchased your downloadable items ...

An email will be sent to you with your items.

All your shop purchases are guaranteed

If you have problems placing an order, don't worry. All your purchases are guaranteed. Simply contact us via email or telephone and we will send you your purchases.

A special disclaimer for recordings of your session

Whilst all care is taken so that your sessions are recorded, sometimes a session recording will not work. Though we empathise with the frustration of a failed recording, the recording is offered as a free addition to your session so there is no refund or compensation if it doesn't work (despite our best efforts!). If this concerns you, you may choose to record the session yourself and/or take written notes. 

A Note on Downloading Meditation MP3s

Please note that these are individual meditations which are sent to you in electronic format, not on a CD. You can play them on your computer, load them on to an MP3 player (like an ipod) or burn them onto a CD from your computer (providing your computer has capacity to burn CDs rather than just play them). If you don't already have a music player installed on your computer, such as itunes or Windows Media Player, then you may like to download itunes which is a free music application compatible with Mac and PC that will allow you to listen to your meditations and make CDs if your machine has the capacity to do so, as well as load them onto an ipod.

Shipping & Returns

We use Australia Post for shipping around the world.

Whilst all care is taken breakages and losses may sometimes occur during shipping.

Payments

All goods are the property of Alana Fairchild until fully paid. All products are shipped when payments are cleared.

We currently accept

Returns and Refunds

Refunds or returns are accepted for faulty goods only. Refunds are processed once the faulty goods are received. Assessment of fault to qualify for return is at seller's discretion.

Shop Security Features

Secure Connection via Encryption

Alana Fairchild uses a High-Grade Encryption (AES-256 256 bit) to protect your information when ordering.

This encryption makes it very difficult for unauthorised people to view information travelling between computers. It is therefore very unlikely that anyone can read this information as it travels across the network.

Security Encryption is provide by Thawte

Secure Transaction Processing by eWAY.

Secure storage of information
Once confirmed, order information is stored and encrypted at a much higher level to make it hack-proof. When sent to the owner, the information remains encrypted in such a manner that only the shop owner can decrypt it.

Privacy Policy (aka Your Secrets are Safe with Me!)

Personal Information we gather from you

We only gather information you provide through emails and any information you provide in the process of purchasing goods through the checkout process.

Cookies

We use cookies to remember who you are and help the checkout process. However you can turn off cookies in your browser and be totally anonymous during browsing and selecting products.

Sharing Your information?

Your privacy is important to us! We do not share your informatiom with outside parties without your consent.